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Our Care Services

Our Care Services

Compassionate, person-centred care tailored to your individual needs

At My Healthcare Support, we provide a comprehensive range of care services designed to help individuals live with dignity, independence, and confidence. Whether you need support in your own home, a dedicated live-in carer, or specialist assistance for complex health conditions, our experienced and compassionate team is here to help. Every care plan we create is as unique as the person it serves.

Our Services

Supported Living

Our supported living services enable individuals with learning disabilities, mental health conditions, or physical disabilities to live as independently as possible in their own homes. We provide tailored support packages that promote choice, dignity, and community participation whilst ensuring safety and wellbeing.

  • Personalised support plans
  • Daily living skills development
  • Community access and social inclusion
  • 24/7 on-call support available

Home Care

Our home care services bring professional, compassionate support directly to your doorstep. From personal care and medication management to meal preparation and companionship, our trained carers help you maintain your routine and independence in the comfort of your own home.

  • Personal care and hygiene support
  • Medication administration
  • Meal preparation and nutrition
  • Flexible visit schedules

Live-In Care

For those who need round-the-clock support, our live-in care service provides a dedicated carer who lives in your home, offering continuous assistance and companionship. This is an excellent alternative to residential care, allowing you to stay in familiar surroundings with personalised, one-to-one attention.

  • Dedicated live-in carer
  • Continuous 24-hour presence
  • Companionship and emotional support
  • Alternative to residential care

Care at Home

Our care at home packages are designed for individuals recovering from illness, surgery, or hospital stays who need extra support during their transition back to independent living. We work with NHS discharge teams and GPs to create seamless care plans that accelerate recovery and prevent hospital readmission.

  • Post-hospital discharge support
  • Recovery and rehabilitation assistance
  • GP and NHS liaison
  • Short-term and ongoing packages

Respite Care

Everyone needs a break sometimes. Our respite care services provide temporary relief for family carers, giving them time to rest and recharge while ensuring their loved one receives the same high standard of professional care. Available for short stays, regular breaks, or emergency situations.

  • Planned and emergency respite
  • Short-term care packages
  • Seamless handover from family carers
  • Flexible scheduling

Complex Care

Our complex care team supports individuals with advanced health needs including neurological conditions, acquired brain injuries, spinal cord injuries, ventilator dependency, and other conditions requiring specialist clinical oversight. All complex care is delivered by trained, supervised professionals working alongside your medical team.

  • Specialist-trained care staff
  • Clinical oversight and supervision
  • Multi-disciplinary team coordination
  • Bespoke clinical care plans

Why Choose My Healthcare Support

Person-Centred Approach

Every care plan starts with you. We listen to your needs, preferences, and goals to create support that truly fits your life. Your care, your way.

Trained & Vetted Carers

All our care professionals are rigorously vetted, DBS-checked, and receive ongoing training. We invest in our people so they can deliver exceptional care.

CQC Registered

We are registered with the Care Quality Commission and committed to meeting the highest standards of care. Transparency and accountability are central to everything we do.

Continuity of Care

We prioritise consistency, matching you with carers who understand your needs and building lasting relationships that enhance the quality of care you receive.

How It Works

1

Initial Consultation

Contact us for a free, no-obligation consultation. We will discuss your needs, answer your questions, and explain the options available to you.

2

Care Assessment

A senior care coordinator visits you at home to conduct a thorough assessment, understanding your requirements, preferences, and any clinical needs.

3

Carer Matching

We carefully match you with carers whose skills, experience, and personality complement your needs, ensuring you feel comfortable and supported.

4

Ongoing Support

Your care plan is regularly reviewed and adjusted as your needs evolve. We maintain open communication with you, your family, and your healthcare team.

500+

Clients Supported

98%

Client Satisfaction

200+

Trained Care Professionals

24/7

Support Available

Frequently Asked Questions

How do I arrange care?

Simply contact us by phone or through our website. We will arrange a free consultation to understand your needs and explain how we can help. There is no obligation, and we are happy to answer any questions you may have.

Can I choose my carer?

Yes. We understand that the relationship between a carer and the person they support is fundamental. We carefully match carers to clients and welcome your feedback. If a match is not right, we will work quickly to find someone better suited.

Is care funded by the council or NHS?

Many of our services can be funded through local authority personal budgets, direct payments, NHS continuing healthcare, or private funding. We can help you navigate funding options and complete any required applications.

What qualifications do your carers have?

All carers hold relevant care qualifications, complete mandatory training including safeguarding, first aid, and medication management, and undergo enhanced DBS checks. Specialist carers receive additional clinical training for complex care needs.

Ready to Discuss Your Care Needs?

Whether you need support for yourself or a loved one, our friendly team is here to listen and help. Contact us today for a free, no-obligation consultation about our care services.

Book a Free Consultation

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