Home Care in Dorset

Dorset deserves home care that is built for the long term — not delivered by agencies passing through, but by a provider with genuine roots in the county and a formal commitment to its communities. My Health Care Support has been awarded a place on Dorset Council's DCF2 framework (Lot 1), a long-term partnership running from January 2026 through to March 2032.

This is not a short-term contract. It is a six-year commitment to delivering high-quality, person-centred home care across Dorset, working in close collaboration with the council, local health services, and the individuals and families we support. It reflects trust earned through consistent performance, robust governance, and a genuine understanding of what Dorset's communities need from their care providers.

Being part of the DCF2 framework carries practical benefits for the people we serve. It means our service meets Dorset Council's quality and safeguarding standards. It means we are subject to regular performance reviews and accountable to clear outcome measures. And it means we are positioned to accept care packages arranged through the council, as well as those funded privately by individuals and families.

For families navigating the care system for the first time, this can simplify a complex and often overwhelming process. Your social worker can arrange home care through us with confidence, knowing that our standards have been independently assessed and that we have a long-term, stable presence in the area.

It also provides continuity. Unlike short-term agency arrangements that may end abruptly, our framework agreement ensures that we will be here for years to come — providing the stability that good care requires.

Our home care team in Dorset is recruited locally. They know the county's roads, its communities, and its seasonal rhythms. They understand that a visit to a cottage in the Purbecks requires different planning than a call in Dorchester town centre, and they arrive prepared and on time.

Continuity is a cornerstone of our approach. Wherever possible, you will see the same small team of carers, building a relationship that deepens over weeks and months. This consistency is not merely a preference — it is clinically important. Carers who know you well notice changes early, respond to unspoken needs, and provide care that feels natural rather than transactional.

Each carer is trained, supervised, and supported by our local management team, ensuring that standards are maintained and that any concerns are addressed promptly and transparently.

Home care from My Health Care Support adapts to you. Whether you need a single daily visit, multiple calls throughout the day, or support at specific times to manage a health condition, we build a schedule that fits your life and respects your preferences.

Our visits can include personal care, medication support, meal preparation, household assistance, and companionship. The content of each call is determined by your care plan — a document developed in collaboration with you, your family, and any involved professionals. It is reviewed regularly and adjusted as your needs change.

We also provide support during hospital discharge, helping individuals return home safely and regain their routine with professional guidance. This transitional support can be critical in preventing readmission and restoring confidence after a stay in hospital.

Whether you are exploring options for the first time or looking to change your current provider, our Dorset team is here to help. We will take the time to understand your situation, explain what home care can offer, and build a plan that puts you at the centre of every decision.

Home care in Dorset, delivered by people who are here to stay.