My Health Care Support
referral

Supported Living & Complex Care in Newcastle upon Tyne

Approved regional visibility for supported living & complex care conversations in Newcastle upon Tyne.

Supported living in Newcastle and the North East

Newcastle has a strong commitment to community inclusion, and supported living is a vital part of that commitment. At My Health Care Support, we deliver supported living for adults with learning disabilities, autism, and complex needs across the city and wider North East region.

We work alongside Newcastle City Council, housing providers, and the North East and North Cumbria Integrated Care Board to create supported living arrangements that are stable, personalised, and genuinely centred on independence. Every placement begins with understanding the individual — their goals, their preferences, their strengths.

Our approach is built on long-term relationships, consistent staffing, and a genuine investment in each person's progress and quality of life.

Support that promotes real independence

Supported living includes daily living skills, personal care, community access, health support, and tenancy management. For individuals with complex needs, our staff receive specialist training in positive behaviour support, communication strategies, and trauma-informed approaches.

We work closely with community learning disability teams, Northumberland Tyne and Wear NHS Foundation Trust, and allied health professionals to ensure that every aspect of support is evidence-based, compassionate, and responsive to the individual's evolving needs.

Referrals and family involvement

We welcome referrals from social workers, transition teams, and commissioning professionals across the North East. Our referral process is clear and honest, with named contacts who communicate openly about timelines, matching, and suitability.

Families are integral partners in our supported living provision. We communicate regularly, welcome your involvement in reviews, and value the irreplaceable knowledge you bring about your loved one.